PRIVACY POLICY

This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for the collection, use, storage and protection of personal data of users of the website https://www.elitevisa.com.ua (hereinafter referred to as the “Website”) who contact Elite Visa (hereinafter referred to as the “Company”, “we”, “us”) for consulting services related to the preparation of documents for obtaining visas.By using the Website and/or submitting forms on it, you confirm that you have read this Policy and agree to the terms of processing your personal data set out below.

Elite Visa is a private consulting company providing consulting services and assistance in preparing documents for obtaining visas.
We are not a representative office of any consulate, embassy or government authority and do not issue visas directly. The decision to issue a visa is made exclusively by the relevant government authority of the destination country.
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‍Company contact details (personal data controller):
Legal name: Individual Entrepreneur Min Kristina Gennadievna
EDRPOU / Tax Identification Number: 37507880
Address: 16 Shota Rustaveli Street, Kyiv, Ukraine
Phone: +38 077 182 4787
Email: elitevisa1@gmail.com

Depending on which form you complete on the Website (consultation request, feedback form, visa selection form), we may collect:
Contact details: name, phone number, email address.
‍Travel information: destination country, purpose of travel, number of persons, approximate travel dates.
Information voluntarily provided during consultations and document preparation (with separate consent and outside the Website forms):
passport details;
photographs;
employment or education certificates;
bank account statements;
documents confirming marital or family status;
certificates of no criminal record;
medical certificates and other documents required for a specific type of visa.
Such information may constitute sensitive categories of personal data and is processed by us with increased care and exclusively on the basis of your separate and explicit consent.
‍Technical data: IP address, browser type, cookie data, and Website usage behavior (visitor analytics) are collected automatically to improve the operation of the Website.

We process personal data exclusively for the following purposes:
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ontacting you regarding consultation on the appropriate type of visa and the required list of documents;
preparing a package of documents for submission to the consulate, embassy or immigration authority of the relevant country;
informing you about the status of your request;
fulfilling contractual obligations between you and the Company;
complying with legal requirements, including cases involving requests from authorized government authorities;
improving the operation of the Website and the quality of our services, including analytics and feedback.

We do not use your personal data for purposes unrelated to the provision of consulting services without your separate consent and do not sell personal data to third parties.

Personal data is processed on the basis of:
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your consent provided when completing a form on the Website or signing an agreement for the provision of services;
the necessity to perform a contract to which you are a party;
the legitimate interests of the Company, such as maintaining records of inquiries, provided that such interests do not conflict with your rights and freedoms.

For the purpose of providing consulting services, your documents may be transferred to:
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consular offices, embassies and immigration authorities of the relevant country — exclusively to the extent necessary for submitting a visa application and only with your separate consent;
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partners and contractors, such as courier services and translators, who are involved in the document preparation process and are required to maintain confidentiality;
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Ukrainian government authorities where required by applicable law.
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We do not share your data with third parties for marketing purposes without your explicit consent.Please note that transferring documents abroad, including to a consulate or embassy of a foreign state, is a necessary part of providing visa assistance services, and you provide separate consent to such transfer when submitting your application.

Personal data is stored for the period necessary to achieve the purposes for which it was processed, as well as for the period required by Ukrainian legislation for the retention of accounting and tax records.After the applicable retention period expires, the data is deleted or anonymized.

Under the Law of Ukraine “On Personal Data Protection”, you have the right to:obtain information about whether your personal data is being processed and obtain access to such data;request the clarification, correction or deletion of inaccurate or outdated data;withdraw your consent to the processing of personal data at any time;object to the processing of your data in cases provided for by law;file a complaint with the Ukrainian Parliament Commissioner for Human Rights if you believe that your rights have been violated.To exercise any of these rights, please contact us using the email address specified in Section 1.

The Website uses cookies to ensure proper operation, analyze website traffic and improve the user experience.You can manage cookie settings through your browser settings. Disabling certain cookies may affect the functionality of the Website.

We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.Access to personal data is granted only to authorized employees who require such information to perform their duties.

The Website and the Company's services are not intended for persons under the age of 18 without the involvement and consent of a parent or legal guardian.If you are a parent or guardian and become aware that your child has provided us with personal data without your consent, please contact us so that we can delete such information.

We may periodically update this Policy.The current version is always published on this page with the date of the latest update indicated.We recommend that you periodically review this page.

For questions related to the processing of personal data, please contact us:
‍Phone: +38 077 182 4787
Email: elitevisa1@gmail.com
Address: 16 Shota Rustaveli Street, Kyiv, Ukraine

Elite Visa is a private consulting company. We are not a representative office of any consulate or embassy and do not issue visas directly.
The final decision regarding the issuance of a visa is made exclusively by the relevant government authority of the destination country.